Subject: Voluntary Product Recall – 100 Watt Renogy Bendable Solar Panels
RNG is issuing a voluntary product recall of specific 100 Watt Renogy bendable solar panels. This product is being voluntarily recalled because the configuration of the product may cause it to overheat, posing a fire hazard to consumers.
The products are 100 Watt bendable solar panels purchased after April 28th, 2015 (model number RNG-100DB). The products have the UPC code 720825342283 and a serial number beginning with 15029201504030xxx or 15037201504140xxx.
Please stop using the product immediately and return the product to RNG for a full refund or a replacement product. If you have questions about this voluntary recall, please call RNG toll-free at 1 (800) 330-8678, ext. 2, from 8 a.m. to 5 p.m. PST Monday through Friday and 9 a.m. to 2 p.m. PST Saturday, or email email@example.com. Please be prepared with an order number or email address to look up the order.